The professional should have proper understanding of storage utilization and capacity planning, and adjusting storage requirements when necessary. They must assist in NetApp data migration tasks from direct attached storage as well as SAN environments.
The NetApp Certified Storage Associates should provide technical support to SAN infrastructure modifications. They must manage the implementation of updates and documenting them. The associate must have a proper understanding of new technologies and architecting solutions. The day-to-day responsibility includes data storage tasks, such as management, zoning, provisioning, troubleshooting and debugging. The professional must be able to use the management tools to discover, monitor, provision, and report on the storage infrastructure. They should analyze complex problems and develop solutions for them.
The primary responsibility of NetApp Certified Storage Associates is to provide Tier 3 support for NetApp products.
They also provide email and phone support and escalate issues when necessary. The associate must manage the system configurations and solutions. They should be able to monitor the full lifecycles of SANs (administration), architecture, and support.